Our Missouri Remodeling and Maintenance Process
You may be asking yourself; “Well I think I have found a great company that will be a perfect fit for my projects…so now what? How do I get started?”
At Handyman Solutions, one quick call or email is all it takes to get stated. Please be sure to include your project details, name, phone numbers, address, your preferred contact method and time as well as how you heard of us so we can expedite your request and direct one of our specialized staff members to assist you with your project needs.
On Site Visit/Consultation
The next step is to schedule a visit & consultation with one of our highly trained staff members, who will complete a thorough on-site walk through and discussion with the job-site decision makers. A small retainer, usually $35, which is credited toward the final cost of your project upon completion, is charged in order to insure that your appointment time is reserved with one of our consultation experts. On site visits are scheduled from Monday-Friday 8:00 AM to 5:00 PM unless special arrangements are necessary.
The inspection process will take place at the location in which the proposed work is to take place. During this inspection, we will complete a walk through and discussion, while evaluating the existing space, and how the new project can be incorporated. At this meeting we will listen to your ideas, give minor design suggestions and find out what is important to you and your family when utilizing the new space. We will review our planning and remodeling process and how it is structured to ensure your project’s success. Additionally, we will discuss the overall project budget so that we can design and build within your budget and discuss options if the overall cost might be outside of your budget. It is a good idea to have some notes and budget items and options written down as this will help with the process.
To start the process we will prepare a comprehensive plan for your project. This will include a complete and detailed scope of work, broken down step by step of the construction process, from the initial commencement of the work, up to the final walk-through and sign-off. If required, we will also schedule an onsite meeting and inspection for all involved trades and subcontractors to review the drawings and their individual scope of work. Here we will take the opportunity to discuss with them pricing and any issues they may have for completing the work. The “Initial” version of our proposal allows the opportunity for you to adjust the scope of work to fit within your budget and guidelines.
Once the Informal Proposal is complete, we will then work with you to finalize the complete material selection list. Having exact materials confirmed and ordered prior to start of construction is critical to keeping your project on track and free from unnecessary delays. Many items, like cabinetry for instance, can require a 6 – 12 week lead time, so it is always best to have a confirmed material list at this stage of the project. Additionally, we can set up appointments for you to select materials. Our suppliers will then send all of the specifications and details of your choices to us to be kept in your file and further streamline the remodeling process.
Formal Proposal/Construction Contract
At this time you will be presented with your Formal Proposal. The intent of this document is to specify all labor, material and services necessary for the proper execution of the remodeling work specified as well as the terms and conditions of both the contract and payment thereof. With your signature, the formal proposal becomes a legal contract for services that insures you will get the exact service within the specified amount of time that has been agreed upon. Once the initial deposit is received, our team will go into full action, scheduling vendors, ordering supplies and finalizing City and County permits.
As construction begins; your project manager will supply you with an outline and time frame for your project, and will be coordinating Handyman Solutions staff, along with subcontractors, if any, to insure your project gets completed on time if not ahead of schedule. Your project manager will be your first point of contact to discuss any questions or concerns that may arise during the project.
The final walk through is the time to thoroughly examine the project and to address any concerns so that they may be promptly addressed while all staff and materials are still onsite. Payment is due upon substantial completion; so if you are unavailable for a walk-thru upon substantial completion, payment must be left onsite. Our remodeling contractor will return to address any warranty issues as needed for the full warranty period.
Closing the Project
Within 30 days of completion of the project you may receive a phone call or letter from Handyman Solutions asking about your overall experience working with us and to ensure your complete satisfaction. Approximately 10-11 months after project completion you may receive yet another phone call or letter making sure that there are no warranty or adjustment issues that need to be addressed before the end of our warranty period.
Here at Handyman Solutions the ultimate goal for everyone on our team is to keep you as a part of the Handyman Solutions Family and a client for life. If you have any questions or concerns before or after your project has been completed please do not hesitate to ask, we are only a phone call away! (573) 635-2708
Thanks for listening,
Matthew D. Burnett